Reputation
Management

Making a great impression on the first glance is a sign of excellent customer communications

THEY ARE TALKING ABOUT YOU

Reputation Management

The continual process of managing the online reputation helps to build, nurture, and preserve your brand’s online reputation. Everything revolves around perception, much as traditional reputation management. Your most significant asset is your reputation online and disregarding it could cost you clients and money. Online research is becoming a more important part of consumer decision-making.

Before buying a product, 88% of consumers do online research (online or in-store)
86 percent of people won’t make a purchase from a company with unfavorable ratings.

Additionally, negative reviews may negatively impact the search engine positioning of your website. A ranking algorithm used by Google gives preference to websites with a positive online reputation over those with a negative or no reputation. You stand head & shoulders just above your opponent if you have a stellar internet reputation. Make it simple for your most satisfied customers to leave reviews on the most influential review sites by identifying them.

By compiling all of your review data into one report, Sagentic Web Design will assist you in taking control of your identity. Additionally, you’ll be able to increase the reach of your digital platform since we assist you with finding and creating any missing credentials on popular and specialized directories.

USE OUR REPUTATION MANAGEMENT SOFTWARE TO REACT WITH JUST A SINGLE CLICK

Directly respond to reviews on Facebook and Google
Review answers increase customer and business trust
To demonstrate your concern for your customers, react fast.
Keep track of all comments inside your report.
Makes the process of reputation management streamlined and easy

CONNECT WITH YOUR CUSTOMERS AT ANY TIME, ANYWHERE

Make reviews online

You can communicate with your customers using our identity management software via email, text message, in-store kiosks, internet, and printed materials.

Launch email campaigns quickly and easily with a few clicks.

Inboxes of your clients can be quickly reached. Just pick a template, add your contacts, and click “send.” Scaling up the generating of reviews can actually be that easy.

CONNECT WITH YOUR CUSTOMERS AT ANY TIME, ANYWHERE

98 percent of SMS open rates unlocked

Utilize SMS Mode to consistently reach your consumers. The ideal recipe for higher review rates includes landing pages that are mobile-friendly and have open rates of 98 percent**.

GENERATION OF IN-STORE REVIEWS IN KIOSK MODE

In-Store Feedback Capture

When the iron is hot, strike. You can inspire users to review in-store using terminals and tablets by using kiosk mode.

GENERATION OF IN-STORE REVIEWS IN KIOSK MODE

Wherever you can post a link, and solicit reviews.

You can create a unique link using Link Mode to use everywhere, and we do mean anywhere.

It should be in email signatures. Print it in promotional materials. Use the live chat to share it. There are countless options.

USE CUSTOMER COMMENTS TO IMPROVE YOUR SERVICES

Utilize criticism to grow your company

More reviews are excellent but don’t undervalue the importance of understanding what each customer’s experience has to teach us. Every response will have insightful comments so you can identify problems and act swiftly.

USE CUSTOMER COMMENTS TO IMPROVE YOUR SERVICES

Assessing and enhancing campaign performance

Follow every aspect of campaign performance, from open & response rates to the average star rating, and use what you discover to improve your subsequent campaigns.

I HAVE A PROJECT IN MY HEAD, LET'S HAVE COFFEE

We’re even as excited regarding your plan as you're

We are a full service digital practice with expertise and capability to satisfy the wants of even the most important most complicated of organizations within the world. Our services portfolio permits us to supply purchasers the most effective of experiences.

Atlas Technologies